Frequently Asked Questions
As a UK-based event management company, we specialise in delivering immersive experiences that go beyond traditional setups. Our team and specialist partners combine cutting-edge technology with creative expertise to ensure every event—whether corporate, hybrid, or virtual—is memorable and runs seamlessly. Below you’ll find detailed answers to the most common questions about AV and production, specifically tailored for our UK and Western European clientele and business environment.
1. What types of AV equipment do you provide for events?
We offer a full range of audio, lighting, video, and staging equipment, including microphones, speakers, projectors, LED walls, mixing desks, and more. Our network of highly specialised experts, allows us access to the latest technology for immersive experiences, suitable for both corporate and hybrid or virtual events.
2. Can Brightspace Events manage the full AV production for my event?
Absolutely! As part of our event management services, we would provide and fully manage a complete AV production services, covering planning, equipment hire, design, setup, live operation, on-site technical support, and de-rig after the event. You can read about our success stories too!
3. How far in advance should I book AV production services?
For large-scale events, it is advisable to plan AV requirements at least six weeks in advance. This ensures the best equipment, value for money and service, especially during peak seasons. However, we accommodate last-minute bookings where possible.
4. Can you support outdoor and hybrid/virtual events as well?
Yes, we can provide weather-resistant AV equipment for outdoor events and integrate streaming/virtual production for hybrid and online experiences, using platforms like Teams, Zoom or bespoke broadcast systems.
5. How do you ensure everything fits my venue’s requirements?
Our team offers complimentary site visits where required, conducts walk-throughs and liaises with venue staff to ensure the right equipment and setup for every space and situation. We are very experienced in working with existing venue tech and in-house staff to ensure you get the best value for money and a seamless integration.
6. What happens if there is a technical issue during the event?
Experienced AV technicians and event managers will be on-site with you to monitor systems and resolve issues quickly, ensuring your event runs smoothly. Phone assistance and backup engineers are available for additional support. We also have a Plan A, B, C and beyond to make sure that everything is covered!
7. Are your AV services compliant with UK regulations and data protection standards?
Yes, all our services adhere to UK health and safety regulations, GDPR for data protection, and industry best practices. Equipment is PAT-tested, and risk assessments are conducted for every event.
8. How much does AV production cost for an event?
Pricing depends on your event scope, desired technology, and location. Quotations typically include equipment, delivery, setup, technical staff, and take-down. Discounts may be available for charities, long-term, or repeat clients.